Delivery & Service
SERVICE UPDATES
Our offices will close for the Christmas and New Year break at midday on Tuesday 24th December 2024. We’ll return to the office on Thursday 2nd January 2025. The last guaranteed UK Royal Mail shipments will be Wednesday 18th December 2024.
ONLINE HOME DELIVERY CHARGES (NON-BULK ORDERS) INC VAT
Posted using either Royal Mail or courier service. Up to 2.5kg per parcel. Exclusions apply.
| Service | Price Per Parcel (Inc VAT) | |
| United Kingdom | Small Parcel (Royal Mail / Courier) | £9.60 / £12.60 |
| European Union Countries | Standard Royal Mail Europe (3-10 working days) | £25.00 |
| Non EU & Rest of World | Standard International (5+ working days) | Please Contact Us |
BULK DELIVERY CHARGES (EXCLUDING VAT)
Delivery charges for bulk orders will be calculated once the whole order has been collated.
| Zones A & B | Zone C | Zones D & E | ||||
| Up to 15kg per consignment | Over 15kg - add per kg | Up to 15kg per consignment | Over 15kg - add per kg | Up to 15kg per consignment | Over 15kg - add per kg | |
| Next working day | £10.50 | 50p | £38.00 | £1.10 | £53.00 | £1.60 |
| Next working day by noon | £24.00 | 50p | £53.00 | £1.10 | £66.00 | £1.60 |
| Next working day by 10am | £31.00 | 50p | £73.00 | £1.10 | £83.00 | £1.60 |
| Saturday | £68.00 | 50p | £105.00 | £1.10 | £116.00 | £1.60 |
| Saturday by 10am | £88.00 | 50p | £116.00 | £1.10 | £127.00 | £1.60 |
EXTRA CHARGES FOR OTHER SERVICES
| Isle of Wight & Isles of Scilly | £38.00 | Per consignment |
| Return to Sender | £33.00 | Per consignment |
| Nothing to Collect Fee | £50.00 | |
| Cheque on Delivery | £62.00 | Per consignment |
| Booked in Delivery | £50.00 | Per consignment |
| Long length over 2m | £73.00 | Per consignment |
ADDITIONAL INFORMATION
This price list assumes that the Customers carton size and weight dimensions fall within the Carriers standard range. Oversized and underweight cartons may be subject to an additional surcharge.Sports and Leisure Brands Ltd can not be held responsible for cartons damaged in transit by a Carrier. However, Sports and Leisure Brands Ltd will actively pursue any Carrier for recompense in the event of a loss subject to the standard terms of the Carrier. Standard insurance terms are a maximum of £10.00 per kg with a £25 excess charge. Please contact us at [email protected] for prices for bulk deliveries outside the United Kingdom and Ireland.
Disclaimer: As of 1st January 2021, businesses shipping goods from and to the United Kingdom from the European Union will be subject to new regulations. You may be approached to pay local tax charges upon receipt of delivery, including import customs duties and associated fees, if applicable. Any rejected deliveries will be refunded upon receipt net of any delivery fees, returns charges, customs and local tax charges incurred.
RETURN & EXCHANGE POLICY
Impsport Custom Clothing and Kit Designer products are manufactured to order and we are unable to accept returns or exchanges of any bespoke, custom or products manufactured to a customer’s own specification. For shortages, damage or other issues please consult our full terms and conditions or contact us at [email protected] for details.